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Marshall
Megan
I'm a Boston-based UX designer specializing in B2B solutions. I streamline complex digital experiences and empower businesses by creating user-centered designs that drive impact and innovation.
I am currently a Senior UX Designer at TIAA, a Fortune 100 financial services company. I collaborate with cross-functional teams to align design strategies with user needs and business goals. I work alongside a diverse team of UX leaders, guiding the design process from low to high fidelity while ensuring the user's voice is integrated at every stage.
Scalable retirement solutions
Evolving a manual, error-prone investment lineup change process into a streamlined digital solution.
Intelligent reporting workspace
Reimagining the reporting experience to address user dissatisfaction, simplify data access and turn insights into actionable outcomes.
Interactive Go-to-Market roadmap
Provide UX recommendations to cross-functional partners, helping them transform a PowerPoint into an accessible website.
I was a UX designer at Elsevier from 2022 to 2023, working on nursing and health education products. I co-led a product team with the product manager and lead engineer, ensuring the user’s needs were at the center of our decisions. I used research and data to shape our designs, focusing on solutions that improved the user experience while also meeting business goals.
Personalized study player
Addressing core usability challenges to redesign an educational platform's interface to enhance user engagement, accessibility and learning outcomes.
Effective onboarding
Empowering instructors to confidently implement digital courses in their classroom by providing intuitive, accessible support.
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